At Perkinsdory Store, we’re committed to making your shopping experience as effortless and enjoyable as our beautifully curated collections of blouses, dresses, petite clothing, and swimwear. Below you’ll find all the details about our shipping options and returns process.

Shipping Information

We ship worldwide (excluding some Asian countries and remote areas) using premium carriers to ensure your fashion finds arrive safely.

Order Processing

All orders are processed within 1-2 business days from our Belfast headquarters.

Shipping Options

Standard Shipping: £12.95 via DHL or FedEx (delivery within 10-15 business days after dispatch)

Free Shipping: Available on orders over £50 via EMS (delivery within 15-25 business days after dispatch)

Please note that delivery times may vary during peak seasons or due to customs processing in your country.

Our Returns Policy

We want you to love every Perkinsdory Store purchase. If something isn’t quite right, we’ll gladly accept returns and exchanges within 15 days of receiving your order.

Return Eligibility

To qualify for a return or exchange:

  • Items must be unworn, unwashed, and in original condition with all tags attached
  • Original packaging must be included
  • Proof of purchase is required

Non-Returnable Items:

  • Swimwear (unless hygienic liner is intact and item is unworn)
  • Holiday specials and sale items (unless faulty)

How to Return an Item

Follow these simple steps to return or exchange your Perkinsdory Store purchase:

  1. Contact us at [email protected] within 15 days of receiving your order
  2. Complete our return request form (template provided below)
  3. Wait for approval – Our Belfast team will review within 2 business days
  4. Package your return – We’ll provide return instructions after approval
  5. Ship your return – Customers are responsible for return shipping costs unless item is faulty

Return Request Template

Subject: Return Request – Order #[Your Order Number]

Dear Perkinsdory Store Team,

I would like to request a [return/exchange] for my recent order (#[Your Order Number]).

Item details:
– Product Name:
– Size:
– Reason for return/exchange:

Please advise on next steps.

Best regards,
[Your Full Name]
[Your Email Address]
[Your Contact Number]

Refund Process

Once we receive and inspect your return:

  • Refunds are processed within 5 business days
  • Issued to your original payment method (Visa, MasterCard, JCB, or PayPal)
  • Please allow 5-10 business days for the refund to appear in your account
  • Original shipping costs are non-refundable

Exchange Process

For exchanges:

  • We’ll ship your new item once we receive the original
  • Customer is responsible for shipping costs both ways
  • If exchanging for a higher-value item, you’ll need to pay the difference

Damaged or Faulty Items

If your item arrives damaged or faulty:

  • Contact us immediately at [email protected] with photos
  • We’ll arrange a free return and full refund or replacement

International Returns

For our global customers (excluding some Asian and remote areas):

International returns may be subject to customs fees which are the customer’s responsibility.

Need Help?

Our friendly Belfast-based customer service team is here to help with any questions about shipping or returns. Contact us at [email protected].

Thank you for choosing Perkinsdory Store – where fashion meets effortless elegance.