Welcome to Perkinsdory Store’s FAQ section! We’ve compiled answers to the most common questions about our stylish women’s fashion, shipping policies, returns, and more. If you can’t find what you’re looking for, please don’t hesitate to contact our customer service team.
About Perkinsdory Store
What kind of products does Perkinsdory Store offer?
We specialize in fashionable women’s clothing including dresses, blouses, petite clothing, swimwear, jeans, and holiday outfits. Our collections focus on flattering cuts, quality fabrics, and seasonal trends at affordable prices.
Who is Perkinsdory Store’s target customer?
Our store caters to fashion-conscious women looking for stylish everyday wear and special occasion outfits. We particularly focus on:
- Women who appreciate feminine designs with floral prints and ruffled details
- Petite women seeking perfectly proportioned clothing
- Those looking for holiday and swimwear with flattering fits
- Shoppers who value quality at affordable prices with frequent promotions
Product Information
Do you offer petite sizes?
Yes! We have a dedicated Petite Clothing collection designed specifically for smaller frames. These items are proportioned to fit perfectly without needing alterations.
Are your dresses true to size?
Most of our dresses follow standard sizing, but we recommend checking individual product measurements as some styles may vary. Our Curve collection is designed with more generous cuts for fuller figures.
What materials are your blouses made from?
Our blouses feature soft, high-quality fabrics like chiffon, cotton, and silk blends for comfort and elegance. Each product listing includes detailed material information.
Ordering & Payment
What payment methods do you accept?
We accept:
- Visa
- MasterCard
- JCB
- PayPal
Is my payment information secure?
Absolutely. We use industry-standard encryption to protect all your payment information. We never store your full credit card details on our servers.
Can I modify my order after placing it?
We process orders quickly to ensure fast delivery, so changes may not always be possible. Please contact us immediately if you need to modify your order, and we’ll do our best to accommodate your request.
Shipping & Delivery
Where do you ship?
We ship worldwide, excluding some remote areas and parts of Asia. During checkout, you can enter your address to confirm delivery availability.
What are my shipping options?
We offer two shipping methods:
- Standard Shipping (£12.95) via DHL or FedEx: 10-15 days after dispatch
- Free Shipping on orders over £50 via EMS: 15-25 days after dispatch
Can I track my order?
Yes! Once your order is dispatched, you’ll receive a tracking number via email that you can use to monitor your package’s journey.
Returns & Exchanges
What is your return policy?
We offer a 15-day return policy from the date you receive your order. Items must be unworn, undamaged, and in original packaging with tags attached.
How do I return an item?
Please visit our Returns & Exchanges page to initiate a return. You’ll need your order number and the email address used to place the order. We’ll provide return instructions and a shipping label if applicable.
Who pays for return shipping?
Customers are responsible for return shipping costs unless the item is faulty or incorrect. We recommend using a tracked service as we cannot be responsible for lost returns.
Account & Customer Service
How do I create an account?
You can register during checkout or by visiting our Registration page. Having an account lets you track orders, save your details for faster checkout, and create wishlists.
I forgot my password. What should I do?
Click “Lost your password” on the Login page and enter your email address. You’ll receive instructions to reset your password.
How can I contact customer service?
Our friendly team is happy to help! You can reach us at:
- Email: [email protected]
- Through the Contact Us form on our website
Still have questions? Browse our collections or reach out to our customer service team for personalized assistance. Happy shopping at Perkinsdory Store!